Bug report template: Use this to post!

Report bugs here! Please use the template when posting. For help running the game, please use the tech support forum.
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SimoRoth
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Posts: 1104
Joined: Sat Jul 14, 2012 11:28 am

Bug report template: Use this to post!

Post by SimoRoth » Wed Sep 18, 2013 8:10 pm

Use this template to post bugs. Posts not using this template may be deleted!

Please make your topic subjects short and to the point, specifying a brief description of the bug and then build and OS in square brackets.

Eg: Crash when placing doors [0.33 - Windows].

Post template:
Alpha build number:

Operating System:

Bug severity: Start up crash / Game play crash / Unexpected behaviour/ Balance issue / Other

Complete steps to replicate bug:

Dxdiag output** or system specs for non Windows machines:

Console output:

Maia Config settings:

Other notes:
** How to post a DXDIAG output

DxDiag is a commonly requested file when dealing with tech problems. It contains information about the hardware your computer has and all sorts of other helpful information. This file does not contain any sort of personal information.

How to obtain your DxDiag file:

1. From Windows the desktop click: Start > Run (or windows key + r).
2. In the blank text field of the window that appears type “dxdiag” without the quotes. Press run or hit enter.
3. Another window should appear titled DirectX Diagnostic Tool. Near the bottom of the window click on “Save All Information…” A popup should appear with a progress bar, this may take a few minutes.
4. After it completes a dialog should appear asking you where to save the file, I would recommend saving it to your desktop (automatically selected) with the default name and file type.
5. Open the file on your desktop (or wherever you saved it) and select all (ctrl + a) and copy (ctrl + c).
6. PLEASE Paste the information in between tags as it can be quite heavy. That is it. [/b]

Ianblix
Posts: 10
Joined: Sun Dec 08, 2013 5:04 pm

Re: Bug report template: Use this to post!

Post by Ianblix » Mon Dec 09, 2013 6:36 pm

please expand the number of characters that can be used in a post because there is no room for the information in the dxdiag it surpasses the limit
Best regards Ian

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Riftnaster
Posts: 17
Joined: Fri Dec 06, 2013 3:15 am
Location: Pennsylvania, US

Re: Bug report template: Use this to post!

Post by Riftnaster » Tue Dec 10, 2013 12:48 am

Ianblix wrote:please expand the number of characters that can be used in a post because there is no room for the information in the dxdiag it surpasses the limit
Worked fine for me when I put it in /spoiler tags.

/code tags might work too.

Shtong
Posts: 3
Joined: Sat Jan 11, 2014 9:14 am

Re: Bug report template: Use this to post!

Post by Shtong » Sat Jan 11, 2014 9:24 am

Another useful trick is how to put the console contents directly into a file, so that we can still retrieve it after the game crashes.

On Windows, you'll have to open a command prompt, and then :

Code: Select all

cd "C:\Program Files (x86)\Steam\steamapps\Maia"
maia.exe > log.txt
First line navigates to the game folder. Change the path if necessary
Second line launches the game, and saves the console output to a file called log.txt into the game folder.

arrn
Posts: 24
Joined: Sat Jan 25, 2014 12:53 am

Re: Bug report template: Use this to post!

Post by arrn » Thu Sep 04, 2014 5:38 pm

Alpha build number: 044
Operating System: win 7 64bit
Bug severity: Start up crash
Complete steps to replicate bug: nothing just start the game and kaboom
Dxdiag output** or system specs for non Windows machines:
Console output:
Maia Config settings: fullscreen 1920x1080

as soon game is loaded i get this, cant even start game anymore since today update. this are 10 steps backwards.

Image


- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2014-04-09T17:23:12.000000000Z

EventRecordID 92255

Channel Application

Computer Mars

Security


- EventData

Maia.exe
0.0.0.0
54046fd1
atioglxx.dll
6.14.10.12458
52311dfb
40000015
010ed725
18c0
01cf54173f3a3513
D:\Steam\steamapps\common\Maia\Maia.exe
C:\Windows\system32\atioglxx.dll
9fd8d960-c00b-11e3-be60-10c37b9b99c5
Bestoldies Vinyl Record Shop
http://www.bestoldies4u.com

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