I get a white screen on start up

Ask for help with running the game.
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DjFina
Posts: 2
Joined: Sat Dec 07, 2013 1:27 pm

I get a white screen on start up

Post by DjFina » Sat Dec 07, 2013 1:40 pm

Every time i start up the game i only see a white screen, the console ask if my GPU is up to date and says it can't open.
Image

Code: Select all

------------------
System Information
------------------
Time of this report: 12/7/2013, 08:23:48
       Machine name: ALBEL-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
       System Model: 700Z3A/700Z4A/700Z5A/700Z5B
               BIOS: Phoenix SecureCore-Tiano(tm) NB Version 2.1 11FD
          Processor: Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8106MB RAM
          Page File: 3840MB used, 12369MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
DX Setup Parameters: None
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
  DxDiag Previously: Crashed in DirectSound (stage 2). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics Family
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09
     Display Memory: 4095 MB
   Dedicated Memory: 557 MB
      Shared Memory: 3538 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC314B
        Native Mode: 1600 x 900(p) (60.115Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2559 (English)
     Driver Version: 8.940.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 10/21/2011 08:30:02, 8313856 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B78E66-4256-11CF-A173-B9E0B7C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0116
          SubSys ID: 0xC0B3144D
        Revision ID: 0x0009
 Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:iSNBM1ML_PROXY:8.940.0.0:pci\ven_8086&dev_0116&subsys_c0b3144d
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: 
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: {0.0.0.00000000}.{743ded33-648c-4fd6-94ca-72752505f6f1}
         Driver Version:  ()
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: , 0 bytes
            Other Files: 
        Driver Provider: 
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: {0.0.1.00000000}.{b4b12aef-555b-4745-b054-e118e7e5506a}
         Driver Version:  ()
      Driver Attributes: Final Retail
          Date and Size: , 0 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x093A, 0x2510
| | | Location: Port_#0002.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | 
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x093A, 0x2510
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ ELAN PS/2 Port Smart-Pad
| Matching Device ID: *etd0b00
| Upper Filters: ETD
| Service: i8042prt
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 21.2 GB
Total Space: 373.8 GB
File System: NTFS
      Model: ST1000LM024 HN-M101MBB

      Drive: D:
 Free Space: 393.2 GB
Total Space: 558.3 GB
File System: NTFS
      Model: ST1000LM024 HN-M101MBB

      Drive: Q:
      Model: n/a

      Drive: E:
      Model: MATSHITA DVD-RAM UJ8A7AS
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_C0B3144D&REV_04\3&11583659&0&D8
   Driver: n/a

     Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_C0B3144D&REV_09\3&11583659&0&08
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E4
   Driver: n/a

     Name: Intel(R) Centrino(R) Advanced-N 6230
Device ID: PCI\VEN_8086&DEV_0091&SUBSYS_52018086&REV_34\4&1CFC789A&0&00E0
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E3
   Driver: n/a

     Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_C0B3144D&REV_00\4&E2A582F&0&00E4
   Driver: n/a

     Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_C0B3144D&REV_04\3&11583659&0&F8
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E0
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_C0B3144D&REV_06\4&16D0831&0&00E3
   Driver: n/a

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_C0B3144D&REV_04\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_C0B3144D&REV_04\3&11583659&0&FA
   Driver: n/a

     Name: AMD Radeon HD 6490M
Device ID: PCI\VEN_1002&DEV_6760&SUBSYS_C0B3144D&REV_00\4&35D5CDB7&0&0008
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_C0B3144D&REV_04\3&11583659&0&D0
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_C0B3144D&REV_04\3&11583659&0&E8
   Driver: n/a

     Name: Intel(R) HD Graphics Family
Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09\3&11583659&0&10
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_C0B3144D&REV_04\3&11583659&0&FB
   Driver: n/a

     Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_C0B3144D&REV_09\3&11583659&0&00
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WD Secure Source Filter,0x00200000,0,1,WDSecureSourceFilter.dll,2.02.0014.0000
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3996.0000
Xiph.Org Theora Decoder,0x00600000,1,1,dsfTheoraDecoder.dll,
Xiph.Org Vorbis Decoder,0x00600000,1,1,dsfVorbisDecoder.dll,
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3996.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3996.0000
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3996.0000
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.39.0000.0000
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink RealAudio Decoder(MPP10),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
CyberLink FLV Splitter(MPP10),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1201
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Xiph.Org Ogg Muxer,0x00200000,1,0,dsfOggMux.dll,
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
DS Video Buffer Filter,0x00200000,1,1,DSBuffer_Video.ax,2.02.0014.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
MACSReaderMP3 Filter,0x00200000,0,1,MACSReaderAVI.ax,1.00.2006.0804
CyberLink MPEG-4 Splitter (MPP10),0x00600000,1,2,clm4splt.ax,1.01.0000.2906
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
VHMixerSource,0x00200000,0,1,VHMediaCOM.dll,2.00.1311.0901
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
Xiph.Org FLAC Decoder,0x00600000,1,1,dsfFLACDecoder.dll,
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink Line21 Decoder (MPP10),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.02.0000.20120
ATI MPEG Video Decoder,0x00400000,1,2,atimpenc.dll,12.02.0000.20120
MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.05.0003.3819
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
SelfMusicVideo Dump Filter,0x00200000,1,0,TG_Dump0708.DLL,8.01.2008.5200
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0288.0000
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0288.0000
CyberLink RealVideo Decoder(MPP10),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,
Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,
CyberLink TimeStretch Filter (MPP10),0x00200000,1,1,clauts.ax,2.00.0000.3014
Cyberlink SubTitle Importor (MPP10),0x00200000,2,1,CLSubTitle.ax,1.00.0000.7319
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3314
VHAudioDSP,0x00200000,1,1,VHMediaCOM.dll,2.00.1311.0901
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
VHSplitProcSource,0x00200000,0,1,VHMediaCOM.dll,2.00.1311.0901
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
VHCropResize,0x00200000,1,1,VHMediaCOM.dll,2.00.1311.0901
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.02.0000.20120
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink Matroska Splitter(MPP10),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1902
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Xiph.Org Native FLAC Decoder,0x00600000,0,1,dsfNativeFLACSource.dll,
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
Xiph.Org Speex Decoder,0x00600000,1,1,dsfSpeexDecoder.dll,
Haali Video Renderer,0x00200000,1,0,dxr.dll,
Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.02.0000.20120
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.1731
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
CyberLink Tzan Filter (MPP10),0x00200000,1,1,CLTzan.ax,3.05.0000.3217
CyberLink Audio Effect (MPP10),0x00200000,1,1,ClAudFx.ax,6.00.0000.7225
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0288.0000
SpatialStereo Filter,0x00200000,1,1,3DAudio.ax,
Intel® Mux Renderer,0x00200000,2,0,IntelMux.dll,2.02.0014.0000
DirectVobSub,0x00200000,2,1,VSFilter.dll,2.40.3819.0003
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,2.40.3819.0003
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0288.0000
VHYV12Decoder,0x00200000,1,1,VHMediaCOM.dll,2.00.1311.0901
CyberLink AudioCD Filter (MPP10),0x00200000,0,1,CLAudioCD.AX,5.00.0000.7823
NEDFilter4Samsung Filter,0x00200000,0,1,NEDFilter4Samsung.ax,8.01.0000.0000
VHStreamDelay,0x00200000,1,1,VHMediaCOM.dll,2.00.1311.0901
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
VHMultiWriter,0x00200000,1,0,VHMediaCOM.dll,2.00.1311.0901
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
VHAudioGain,0x00200000,1,1,VHMediaCOM.dll,2.00.1311.0901
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Audio Decoder (MPP10),0x00201000,1,1,Claud.ax,8.05.0000.0817
CyberLink RealMedia Splitter(MPP10),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1706
VHFrameRateConv,0x00200000,1,1,VHMediaCOM.dll,2.00.1311.0901
P3Sourcer,0x00600000,0,1,muzaf1.dll,1.00.0000.60410
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.01.3996.0000
LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.39.0000.0000
CyberLink HD/BD Mixer (MPP10),0x00200000,1,2,CLHBMixer.ax,2.00.0000.3015
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
Xiph.Org Ogg Demuxer,0x00600000,1,1,dsfOggDemux2.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
WD Audio Filter,0x00200000,0,1,WDAudioFilter.dll,2.02.0014.0000
VHDeinterlace,0x00200000,1,1,VHMediaCOM.dll,2.00.1311.0901
VHYV12Encoder,0x00200000,1,1,VHMediaCOM.dll,2.00.1311.0901
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.01.3996.0000
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
VHMultiReader,0x00200000,0,1,VHMediaCOM.dll,2.00.1311.0901
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
WDSource Filter,0x00200000,0,1,WDSourceFilter.dll,2.02.0014.0000
LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.39.0000.0000
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
WebM Muxer Filter,0x00200000,2,1,webmmux.dll,0.09.0012.0000
WebM VP8 Decoder Filter,0x00600000,1,1,vp8decoder.dll,0.09.0012.0000
WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000
WebM Splitter Filter,0x00600000,1,1,webmsplit.dll,0.09.0012.0000
LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.39.0000.0000
Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0288.0000
MusicCity Audio Decoder,0x00200000,1,1,muzdecode.ax,1.00.0000.60207
MusicCity MPEG4 Splitter Filter,0x00200000,1,1,muzmp4sp.ax,1.00.0000.60210
MusicCity Windows Media Splitter,0x00200000,1,1,muzwmts.dll,1.00.0000.60208
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
BlueCode Audio Effect,0x00200000,1,1,muzeffect.ax,1.00.0000.60210
MusicCity MPEG Splitter,0x00200000,0,1,muzmpgsp.ax,1.01.0007.0911
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
Intel®WiDi H264 encoder,0x00200000,1,1,h264_enc_filter.dll,
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929
MusicCity OGG Splitter,0x00200000,1,1,muzoggsp.ax,1.00.0000.60207

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
Ligos MPEG-2 Encoder (Intel) v1.9-MT,0x00000000,1,1,LigosDMOVid.dll,2.02.0014.0000
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.01.3996.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,
WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,
Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,
Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
DirectSound Capture Device,0x00200000,0,1,AudioFilter.ax,
FFsplit Microphone Device,0x00200000,0,1,MicFilter.ax,
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.1311.0901

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
WebCam SC-13HDL11431N,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
WebCam SC-13HDL11431N,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
FFsplit Overlay 2.0b5,0x00200000,0,1,FFSplit Overlay Filter.ax,
FFsource,0x00200000,0,1,FFsource.ax,
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.1311.0901

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (MPP10),0x00200000,1,0,cladr.ax,7.00.0000.3206
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

User avatar
StfN
Posts: 85
Joined: Wed Jan 23, 2013 7:33 pm
Location: Vienna, Austria

Re: I get a white screen on start up

Post by StfN » Sat Dec 07, 2013 8:24 pm

Your graphics drivers are more than 2 years old:

Code: Select all

Driver Date/Size: 10/21/2011 08:30:02, 8313856 bytes
Update them and try again, it might fix the problem.
Windows 7 64-bit
Intel Core i7 4770K (4.0 GHz)
16 GB RAM
NVIDIA GeForce GTX 770, 4GB

DjFina
Posts: 2
Joined: Sat Dec 07, 2013 1:27 pm

Re: I get a white screen on start up

Post by DjFina » Sun Dec 08, 2013 2:15 am

Aright so i updated the driver and still get the same result

Stormzsong
Posts: 4
Joined: Sun Dec 08, 2013 8:10 am

Re: I get a white screen on start up

Post by Stormzsong » Sun Dec 08, 2013 8:18 am

I am currently having the same issue. I also have updated my drivers.

Specs.
------------------
System Information
------------------
Time of this report: 12/8/2013, 02:12:46
Machine name: STORMZSONG
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
System Model: 700Z3A/700Z4A/700Z5A/700Z5B
BIOS: Phoenix SecureCore-Tiano(tm) NB Version 2.1 15FD
Processor: Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 8192MB RAM
Available OS Memory: 8106MB RAM
Page File: 2235MB used, 13974MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics Family
Manufacturer: Advanced Micro Devices, Inc.
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09
Display Memory: 4095 MB
Dedicated Memory: 557 MB
Shared Memory: 3538 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC314B
Native Mode: 1600 x 900(p) (60.115Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2622 (English)
Driver Version: 8.951.9.3000
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/10/2012 16:28:30, 8313856 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-A273-B9E0B7C2C535}
Vendor ID: 0x8086
Device ID: 0x0116
SubSys ID: 0xC0B3144D
Revision ID: 0x0009
Driver Strong Name: oem14.inf:ATI.Mfg.NTamd64.6.1:iSNBM1ML_PROXY:8.951.9.3000:pci\ven_8086&dev_0116&subsys_c0b3144d
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

User avatar
SimoRoth
Site Admin
Posts: 1106
Joined: Sat Jul 14, 2012 11:28 am

Re: I get a white screen on start up

Post by SimoRoth » Sun Dec 08, 2013 10:44 pm

1/10/2012 are over a year old. Go to Intels site and download the latest ones.

Stormzsong
Posts: 4
Joined: Sun Dec 08, 2013 8:10 am

Re: I get a white screen on start up

Post by Stormzsong » Mon Dec 09, 2013 10:25 pm

thanks for the advice I was able to get a driver I had not found since the post.

it is dated:
Driver Date/Size: 10/31/2013 10:28:30, 12617216 bytes

however, I still cant log in and have the same error message as above.

Stormzsong
Posts: 4
Joined: Sun Dec 08, 2013 8:10 am

Re: I get a white screen on start up

Post by Stormzsong » Wed Dec 11, 2013 6:36 am

For some reason I was able to get through today. I got all the way to the title screen but I have no cursor or mouse icon, so I can't get into the game.
Pl.ease advise, or redirect if not in the right spot.

User avatar
SimoRoth
Site Admin
Posts: 1106
Joined: Sat Jul 14, 2012 11:28 am

Re: I get a white screen on start up

Post by SimoRoth » Wed Dec 11, 2013 11:40 am

Yeah I'm working on getting it fixed. But the black screen is a bit of a brick wall as I have nothing to test this on.

Stormzsong
Posts: 4
Joined: Sun Dec 08, 2013 8:10 am

Re: I get a white screen on start up

Post by Stormzsong » Wed Dec 11, 2013 2:53 pm

Cool thanks for the quick response. I have no problem waiting. your project looks like its going to be a blast.

colddemon
Posts: 7
Joined: Wed Dec 11, 2013 5:03 pm

Re: I get a white screen on start up

Post by colddemon » Thu Dec 12, 2013 9:31 am

tell me! how do you get rid of this problem?????? I have the same thing ... use specifications written in the Top viewtopic.php?f=7&t=537

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